Returns

14-Day Return Policy

Thank you for shopping at Varney Print House! We want you to be completely satisfied with your purchase. If for any reason you are not happy with your purchase, we offer a 14-day return policy.

Eligibility for Returns

  • Returns must be made within 14 days from the date you receive your order.
  • To qualify for a return, the art print and frame must be in new, unused, and undamaged condition.
  • We can only accept returns for items that were purchased directly from our website: https://varneyprinthouse.com.
  • Custom or personalized items are not eligible for return.

Return Process

  1. Contact Us: To initiate a return, please reach out through our contact page on the website within 14 days of receiving your item. Include your order number and reason for return.
  2. Return Authorization: Once we review your return request, we will provide you with a Return Authorization (RA) number and instructions on how to send the item back.
  3. Return Shipping: Customers are responsible for the cost of return shipping unless the item is defective or damaged upon arrival.
  4. Condition of the Item: Please ensure that the framed print is securely packaged to avoid damage during return shipping. If the item arrives damaged due to improper packaging, we may not be able to process the return.

Refunds

  • Once your return is received and inspected, we will process your refund within 5-7 business days.
  • Refunds will be issued to the original payment method used for the purchase.
  • Please note that shipping costs are non-refundable.

Exchanges
If you'd like to exchange your item for a different print or size, please follow the same steps as the return process. Once we receive your returned item, we will issue a store credit for you to use toward your exchange.

Damaged or Defective Items
If your framed art print arrives damaged or defective, please contact us within 7 days of receiving your order. We will offer a replacement or full refund for damaged items at no additional cost.

Contact Us
For any questions regarding returns, please reach out through the contact form on our website:
https://varneyprinthouse.com/contact

Thank you for choosing Varney Print House!